--- title: Observability and Agentic AIOps Solutions description: Learn how Loop1 helps organizations transform IT complexity into clarity through observability, Agentic AIOps, and maturity-led consulting and services. image: https://50780968.hs-sites.com/hubfs/Featured-Image.png --- New L1M3 monitoring maturity assessment | See how your observability measures up [ Get your score ](https://50780968.hs-sites.com/l1m3-maturity-assessment?hsLang=en-us) Searching... No results found for "" # We exist to transform IT complexity into clarity Enabling organizations to operate confidently, innovate faster, and deliver measurable business value. [Book a free consultation ](https://50780968.hs-sites.com/about#) We help organizations to evolve from traditional monitoring to modern observability, automation, and AIOps. By removing the barriers between data, tools, and teams, we enable IT operations to become smarter, more reliable, and strategically aligned to business goals. Our experts partner with IT innovators, business leaders, and platform owners to deliver outcomes that improve performance, reduce risk, and accelerate digital transformation. ## Consulting Shaping the right path With over 15 years of experience helping organizations of every size, we collaborate with you to explore and define the observability, agentic AI, and data fusion solutions that best fit your needs. Using our Loop1 Monitoring Maturity Model (L1M3), we help you identify the business value drivers that truly matter, then design a roadmap and solution architecture to achieve them. Our goal: give you clarity, confidence, and a clear plan to “know what’s next.” ## Our journey Founded in 2009, Loop1 quickly became one of the most recognized SolarWinds Elite Partners worldwide. Over the past decade and a half, we have delivered thousands of successful projects, helping clients unlock the full potential of the SolarWinds Platform through solution design, deployment, health checks, optimization, training, and ongoing support. As IT environments grew more complex, we evolved with our clients. Today, we build on our strong heritage to offer vendor-agnostic observability, AIOps, consulting, and professional services across a broader ecosystem of technologies – helping organizations modernize their operations and adopt AI-driven capabilities and automation with confidence. ![AdobeStock_1567500359](https://50780968.hs-sites.com/hubfs/AdobeStock_1567500359.jpeg) ## What sets us apart ### Proven expertise 15+ years of enterprise delivery across monitoring and observability platforms ### Global reach 110+ professionals across 4 continents, supporting clients in 60+ countries ### Vendor-neutral Applying best practices across observability platforms and Agentic AIOps solutions ### Continuous maturity growth Focused on long-term evolution, not one-time implementation ### Outcome-focused Anchored in business value, not just technology delivery ### Future-ready approach Building observability strategies that scale with automation and intelligent operations ## Our differentiator: L1M3 At the heart of every engagement is the [Loop1 Monitoring Maturity Model (L1M3)](https://50780968.hs-sites.com/observability-best-practices?hsLang=en-us), our proprietary framework for aligning IT operations with business value. #### Using L1M3, we help clients to: Assess current monitoring & observability capabilities Prioritize initiatives that deliver the greatest operational & business impact Develop a clear roadmap for improving maturity over time Align teams around shared performance goals and improvement priorities Strenghten readiness for advanced capabilities such as automation and AIOps ### Take our L1M3 assessment today and discover your current level of monitoring maturity. [Start Maturity Assessment ](https://50780968.hs-sites.com/l1m3-maturity-assessment?hsLang=en-us) ## Loop1 executive leadership team Meet the leaders shaping Loop1’s strategy, culture, and direction across our global organization. ![Bill Fitzpatrick](https://50780968.hs-sites.com/hubfs/Bill.jpg) Bill Fitzpatrick Chairman & Chief Executive Office ![Marispy Fitzpatrick](https://50780968.hs-sites.com/hubfs/Marispy.png) Marispy Fitzpatrick Co-owner ![Jason B&W - Web Final](https://50780968.hs-sites.com/hubfs/Jason%20B%26W%20-%20Web%20Final.jpg) Jason Henson President ![Jordan Tata](https://50780968.hs-sites.com/hubfs/Jordan.png) Jordan Tata Chief Operations Officer ![Jason Bingo](https://50780968.hs-sites.com/hubfs/Jason%20B.png) Jason Bingo Vice President of Buisiness Development ![Allysa Shanks](https://50780968.hs-sites.com/hubfs/Allysa.png) Allysa Shank Director of Sales, NA ![Glen Kershaw](https://50780968.hs-sites.com/hubfs/Glen.png) Glen Kershaw Director of Sales, EMEA & APJ ![Helen Owens-Pope](https://50780968.hs-sites.com/hubfs/Helen.png) Helen Owens-Pope Director of Global Marketing ![Denise Bailey](https://50780968.hs-sites.com/hubfs/Denise.png) Denise Bailey Global Head of Finance ![Israel Jarquin](https://50780968.hs-sites.com/hubfs/Israel.png) Israel Jarquin Global People Operations Manager ![Arosh Jayamanna](https://50780968.hs-sites.com/hubfs/Arosh.png) Arosh Jayamanna Director of Enterprise Apps & APJ Operations ![Kris Maxwell](https://50780968.hs-sites.com/hubfs/Kris.png) Kris Maxwell Field Chief Technology Officer ![Jeff Catlin](https://50780968.hs-sites.com/hubfs/Jeff%20C.png) Jeff Catlin Global Head of Engineering ![Jeff Stinson](https://50780968.hs-sites.com/hubfs/Jeff%20S.png) Jeff Stinson Head of Engineering NA ![Terry Harding](https://50780968.hs-sites.com/hubfs/Terry.png) Terry Harding Head of Engineering EMEA ![Daham Peiris](https://50780968.hs-sites.com/hubfs/Daham.png) Daham Peiris Head of Engineering APJ ## Turn IT complexity into clarity with Loop1 [Book a free consultation ](https://50780968.hs-sites.com/about#)